Privacy Policy

At NORJI LTD, we deeply respect your privacy and the importance of safeguarding your data. As an eco-conscious agency committed to building sustainable brands, we want to ensure that our practices are just as transparent and responsible when it comes to your personal information. Our Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website, www.norji.co.uk (“Our Site”).

By using Our Site, you acknowledge that you have read and understood this Privacy Policy. If you disagree with any aspect of this Policy, we kindly ask that you refrain from using Our Site. This policy is subject to change, and any updates will be posted directly on this page. Please check back periodically to stay informed.

1. Definitions

In this policy, the following terms shall have the following meanings:

  • “Personal data” refers to any information that relates to an identifiable person, such as your name, email address, phone number, or any other personal details that may identify you directly or indirectly. This also includes data provided voluntarily by you through Our Site.

  • “We/Us/Our” refers to Norji, a creative agency specializing in eco-conscious digital marketing and branding.

  • “Processing” refers to any operation or set of operations performed on personal data, such as collection, storage, retrieval, use, or deletion.

  • “GDPR” refers to the General Data Protection Regulation (EU Regulation 2016/679) that governs the collection and use of personal data within the European Union and the European Economic Area (EEA).

2. Who We Are

NORJI LTD is a branding, digital marketing, and creative agency that focuses on helping brands with purpose—particularly eco-friendly and environmentally responsible companies—grow and flourish online. We are committed to providing transparent and secure handling of all personal data in accordance with the General Data Protection Regulation (GDPR).

  • Registered Company Name: NORJI LTD

  • Company Registration Number: [Your registration number]

  • Registered Address: [Your address]

  • Main Trading Address: [Your trading address]

  • Data Protection Officer (DPO): [DPO's name]

  • Contact Email: hello@norji.co.uk

  • Phone Number: [Your contact number]

3. What Does This Policy Cover?

This Privacy Policy applies exclusively to personal data collected through Our Site. Our Site may contain links to other websites that are not operated or controlled by us. Norji is not responsible for the privacy practices of these external sites, and we encourage you to review the privacy policies of any third-party websites you visit.

4. Your Rights Under GDPR

As an individual, you are entitled to certain rights regarding your personal data under the GDPR. These rights ensure that you have control over how we collect, store, and use your data.

4.1 The Right to Be Informed:
You have the right to be informed about the collection and use of your personal data. This Privacy Policy provides this information.

4.2 The Right of Access:
You can request access to the personal data we hold about you. You have the right to know what data we store and why.

4.3 The Right to Rectification:
If any personal data we hold about you is incorrect or incomplete, you have the right to ask us to correct it.

4.4 The Right to Erasure (Right to Be Forgotten):
You may request that we delete your personal data if it is no longer necessary for the purposes for which it was collected, or if you withdraw consent. However, certain legal obligations may require us to retain some data.

4.5 The Right to Restrict Processing:
You can request that we limit how we use your data in certain circumstances, for example, if you believe that the data is incorrect or if we no longer need it for the original purpose.

4.6 The Right to Data Portability:
You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another controller if desired.

4.7 The Right to Object:
You can object to the processing of your data for specific purposes, including for direct marketing. If we rely on legitimate interests to process your data, you can object to this processing.

4.8 Automated Decision-Making:
If we engage in automated decision-making or profiling, you have the right to challenge this process.

4.9 How to Exercise Your Rights:
To exercise any of these rights, please contact our Data Protection Officer at hello@norji.co.uk. We will respond to requests within one month as required by law. If you are unsatisfied with how we process your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

5. What Data Do We Collect?

We collect personal data that you provide directly to us, either through forms, email communication, or other interactions. Specifically, we may collect:

  • Personal Identification Information: such as your name, email address, phone number, and business information.

  • Demographic Data: such as your location, age range, and other related personal preferences.

  • Communication Data: any data you share when you contact us directly via email, phone, or through our website’s contact forms.

6. How Do We Use Your Data?

Any personal data we collect from you will be processed and stored securely. We will only use your personal data in accordance with the purposes for which it was collected and in compliance with the GDPR.

6.1 Purposes for Using Your Data:
We may use your data to:

  • Respond to inquiries or provide requested information.

  • Send you relevant updates or promotional materials about our services, unless you opt-out.

  • Maintain and improve our website, user experience, and marketing strategies.

  • Comply with legal obligations and safeguard our rights.

6.2 Marketing Communications:
We may use your personal data to send you newsletters, updates, and offers related to Norji and our services. You can opt-out of these communications at any time by using the unsubscribe link in our emails or contacting us directly.

6.3 Third-Party Processors:
We may share your personal data with trusted third-party processors (e.g., Google Analytics, email marketing platforms) who assist us in managing our digital presence. These third parties are required to comply with GDPR and will only process data on our behalf.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies on Our Site to enhance your experience and analyze site traffic. Cookies are small files placed on your device that allow us to understand how users interact with Our Site, and tailor content accordingly.

  • You have the option to control or disable cookies through your browser settings or by using the consent preferences button located at the bottom of the page when you first visit Our Site.

  • Please note that disabling cookies may affect your experience on Our Site.

8. How Long Do We Keep Your Data?

We only keep your personal data for as long as necessary to fulfill the purposes for which it was collected. Once the data is no longer needed, it will be securely deleted, unless we are required to retain it for legal or regulatory reasons.

9. Data Security

We take data security seriously and employ reasonable measures to protect your personal data from unauthorized access, alteration, or disclosure. We use encryption, secure servers, and other technology to ensure your data is kept safe.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices, laws, or technology. Any changes will be posted on this page, and you will be deemed to have accepted the revised policy upon your first use of Our Site following the updates.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your data, please don’t hesitate to contact our Data Protection Officer at:

Email: hello@norji.co.uk
Phone: [Your contact number]
Address: [Your registered address]